* choose one by placing "x"
- All white fields are MANDATORY. Without mandatory fields this form will be rejected as it cannot be processed.
- The photocopy of the invoice (proof of purchase) must be provided with this warranty repair claim.
- Request status may be changed after an analysis by LUMEL, the client will be fully informed about the change.
In the case of warranty repairs, please order UPS courier at the expense of LUMEL S.A. Please use customenr no: 1E5Y76
You can send your device at your own expense to the following address.
- In case of paid repairs, send the parcel by any courier, at the expense of the customer to the address below.
Shipping with the note "SERWIS"
ul. Slubicka 4
65-127 Zielona Gora
- Contact with the service from 8.00AM to 4.00PM
phonoe: +48 68 457 51 50 or +48 733 313 043
- Please include the service request for each device separately if you send more than one device.
- Devices can be delivered to the service without the additional equipment like terminal strips, holders, software CDs, CF or SD cards.
- Please pack the devices with care, because the LUMEL will not be responsible for the damaged shipments.